2.6 million passengers, on an average, travel to or from the U.S. Airports. Worst airports in America call for many complains, ranging from those related to outdated facilities to issues related to long lines. Passengers might face troubles with services provided at these airports and this leads to a decline in their customer satisfaction scores.
1) LaGuardia Airport:
LaGuardia is unable to handle the airport traffic and 20% of its departure flights get delayed. The bathrooms, restaurants and seating all have a need for renovation. With limited food and shopping options and narrow concourses, this airport is very disorganized. MoneyWise, has mentioned this airport of having a satisfaction score of just 678, making this one of the worst rated airports in America.
2) Newark Liberty International Airport:
With a customer satisfaction rating of 701, the Newark airport has 30.7% of its flight delayed. With not too many food services and improper layout of the terminals, this makes it on to the list of one of the worst airports in the world.
3) Kansas City International Airport:
Missouri’s Kansas City Airport lags behind in facilities. With tiny washrooms, improper seating arrangement and other outdated services, this airport has affordable parking spots but those are far away. Parking can thus be very expensive. Thus, this airport has been given a customer satisfaction score of 733, making it one of the worst airports.
4) Los Angeles International Airport:
Making passengers wait for a long time to collect their baggage, this chaotic airport causes inconvenience to travelers as they have to wait in long lines. The troublesome traffic experienced by passengers while leaving or arriving to the airport, is one of the reasons why this airport has been given the lowly customer satisfaction score of just 735.
5) Chicago O'Hare International Airport:
Having almost an equal satisfaction grade as LAX, during the holiday season or Christmas time, passengers can experience excessive delays and flight cancellations. Buyers, to catch their connecting flights need to book extremely long layovers, apart from having to deal with staff that is not the most cheerful. Travelers also face long queues while waiting for their security check. These are the reasons for it being one of the worst airports in USA.
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While these airports have clearly not satisfied their customers, not all of them are as bad. You can make flight ticket reservations by calling us on +1-855-737-8707 and allowing us to help you book cheap flight tickets at very affordable rates and at the best deals and offers, making your journey a very budget-friendly one! You can also feel free to call us if you have any doubts regarding flight ticket cancellations or refund.